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Intentness Consultancy

Our Services

A complete portfolio of end-to-end and customizable solutions across networking, collaboration, software development and automation.

Capabilities

Our service areas

We deliver both solutions and services across six core practice areas, tailored to your specific requirements.

Collaboration and CX Management

Design, migration and optimization of enterprise collaboration and customer experience platforms.

Cisco Call Manager, Unity Connections and IM&P
UCCX, UCCE and Genesys
Webex Calling and CX
Cisco Jabber and Expressway

Network and Security

Enterprise network infrastructure, security posture management and routing and switching operations.

Network Security and Routing & Switching
Voice Gateways: H323, SIP and MGCP
CER and EGW for 911 services
SolarWinds and CMDB

Audio and Video Integrations

End-to-end audio and video solution design, deployment and integration across enterprise platforms.

Expressway Core and Edge
CUAC, Imagicle and ARC Console
Unified communications integration
Multi-vendor AV ecosystem support

Custom Software Applications

Full-cycle software development from architecture to deployment across cloud and on-premise environments.

Java, Python and modern frameworks
Cloud integration: AWS, Azure and GCP
Agile development with iterative delivery
Scalable system design

Automation

Test automation frameworks, CI/CD pipelines and quality assurance engineering for faster releases.

Selenium with Page Object Model
Cucumber/BDD and TestNG orchestration
CI/CD automation with Jenkins
Cross-browser and cross-environment validation

Managed Services

Ongoing operational support, monitoring and optimization for network and collaboration infrastructure.

Incident and uptime monitoring
Change and compliance governance
Optimization and reporting
End-to-end operational ownership

Platforms

Networking and collaboration stack

Cisco Call Manager, Unity Connections and IM&P
Voice Gateways: H323, SIP and MGCP
UCCX, UCCE and Genesys
Webex Calling and CX
Network Security and Routing & Switching
Cisco Jabber
Expressway Core and Edge
CER and EGW for 911 services
SolarWinds and CMDB
CUAC, Imagicle and ARC Console

Engineering

Quality and automation stack

Diverse technology expertise across Java, Python and modern frameworks
Agile development practices with iterative delivery
Custom software solutions aligned to client-specific workflows
Functional, regression, integration and UAT testing
Automation-first validation with robust frameworks
Scalable frameworks with Java, Selenium and Page Object Model
BDD implementation with Cucumber

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